Privacy Policy

Last updated: July 14, 2025

1. Introduction

Sqore Lifehacks Travel ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sqore-lifehacks.com and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Travel preferences and interests
• Payment information (processed securely through third-party payment processors)
• Passport and travel document information (when required for bookings)
• Emergency contact information
• Dietary restrictions and accessibility requirements
• Feedback and reviews

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Location information (if permitted by your device)

3. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our travel services
• To process bookings and payments
• To communicate with you about your bookings and our services
• To personalize your experience and provide customized recommendations
• To send marketing communications (with your consent)
• To comply with legal obligations and industry regulations
• To protect against fraud and ensure security
• To analyze website usage and improve our services

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing
• Accommodation and activity bookings
• Transportation arrangements
• Website hosting and maintenance
• Email marketing services

4.2 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to:

• Comply with legal processes
• Protect our rights and property
• Ensure the safety of our clients and staff
• Investigate fraud or security issues

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure server environments
• Access controls and authentication
• Regular security audits and updates
• Staff training on data protection

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use different types of cookies:

6.1 Essential Cookies

These cookies are necessary for the website to function and cannot be disabled. They include cookies for:

• Session management
• Security features
• Load balancing

6.2 Analytical Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about:

• Page views and traffic patterns
• User behavior and preferences
• Site performance and errors

6.3 Marketing Cookies

With your consent, we may use marketing cookies to:

• Deliver personalized advertisements
• Track the effectiveness of our marketing campaigns
• Provide social media integration

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

You can request access to the personal information we hold about you and receive a copy in a structured, machine-readable format.

7.2 Correction

You can request correction of any inaccurate or incomplete personal information.

7.3 Deletion

You can request deletion of your personal information, subject to certain legal and business requirements.

7.4 Opt-Out

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly at [email protected]
• Updating your preferences in your account settings

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Retention periods vary based on the type of information and the purpose for which it was collected.

9. International Data Transfers

As an Australian-based company, we primarily store and process your information in Australia. However, some of our service providers may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through other communication channels

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

13. Complaints

If you believe we have not handled your personal information in accordance with this Privacy Policy or Australian privacy laws, you may file a complaint with:

• Our Privacy Officer at [email protected]
• The Office of the Australian Information Commissioner (OAIC)

14. Governing Law

This Privacy Policy is governed by the laws of Australia, including the Privacy Act 1988 and the Australian Privacy Principles.